Shipping Policy
Dhanwantari Distributors Pvt. Ltd. has an objective to provide highest level of Distributor satisfaction. We ensure that the Distributor experience post purchase is smooth, seamless and delightful. We also keep our Distributor appraised about various stages of the order placed: Order Processing, Dispatch & Delivery.
What are the shipping charges on products?
• First order with registration – Free Delivery
• All individual orders above Rs.2000/-
• Additional courier charge applicable on selected pin codes (if they are belonging to ODA location)
• Courier charges are non-refundable.
How long will it take to receive the ordered products? We try to ensure that your order reaches you in the fastest time and in good condition.
It takes 2-10 working days from the day of order confirmation to deliver the products within India, given that the delivery is not delayed due to concerns raised by any governmental authority or any other entity acting on behalf of the government or acting as per the directions of the government. If in case the delivery period exceeds the stipulated time, either due to mishap or unforeseen circumstances, the Distributor is notified regarding the same.
The Distributors are advised that if the packaging is damaged at the time of accepting delivery of the goods, they should refuse to take delivery of the package and immediately call their respective Dhanwantari Branch office or write an e-mail to customercare@dhanwantari.com mentioning the order reference number. We shall make our best efforts to ensure that a replacement delivery is sent to the Distributor at the earliest.
Happy Shopping….